When can I expect my order shipped?

We make every effort to ship your product(s) within three business days from receipt of your order. Orders placed on Saturdays and Sundays will be considered received on the following Monday.

Will I receive the same level of quality of product that I have come to expect from my current provider?

Yes! For vinyl banners we print on scrim reinforced 13 ounce vinyl and offer an upgrade to 18 ounce if the banner is to be hung between two poles. In fact, since banners and flags are all we produce, you will likely see an actual increase in the quality of the product.

What is the standard finishing on banners?

We sew our banners with two rows of stitching in all hems, using 69# thread which is intended for outdoor applications. We grommet all banners every 2 feet across the top & bottom for proper attachment (using #2 brass grommets).

Do you guarantee your product's quality?

Yes. We warrant our workmanship and print quality for 90 days from product being shipped. However, since you create the design yourself, you are liable for any design errors.

How do I know if my artwork's resolution is print ready?

Standard print guidelines say that an image should be at least 300 DPI. However, we have found that on occasional as low as 150 DPI can work.

Can I upload images into designs created by me on your website?

Yes. It is very easy to upload photos. However, the larger the image file, the longer it will take to upload your image.

Is there any additional charge to use the “Clip Art” available on the SignsIDesign website?

No.

Can I reorder a design I previously made?

Yes. However, you must have an account, otherwise your design cannot be saved.

Can I get help if I have questions regarding the use of your website?

Yes. You can call us at 603-833-7474 Mon-Fri 9AM to 5PM, or use our Support or Contact sections of our website.

How do I pay for the product(s) I order on your website?

We prefer that you use our Paypal option. Even if you don't have an account with them, you can still pay through them with a card.

If I sign up for your “email newsletter” and I decide that I do not want it anymore, can I be removed from your email list?

Yes. Just check the box on the latest newsletter and you will be removed.

Will you give or sell my contact information to anyone else?

We use an outside service to provide you this email communication. Obviously they need to have your email address to send you our newsletter. The contract we have with them prohibits them from providing anyone else your contact information. We at SignsIDesign will never provide anyone else your contact information.